When assigning an executive secretary, it is a matter of concern as a manager whether to educate people in the company as a secretary or to hire a dispatched secretary. Which one is better? The qualities required of a secretary may reveal the benefits of a dispatched secretary.
■ Various factors are required because the scope of work is wide
What exactly is the secretary's job? In fact, the range of work is very wide. The basic is to play an active role as a supporter for your boss. I always think about how to get my boss to work comfortably and follow up. In that case, it is necessary to take on the chores of the boss as much as possible and concentrate on the work of the original boss. The miscellaneous tasks include schedule management, telephone support, email and letter processing, visitor support, and document creation. In addition to work, knowledge of business etiquette is also required because work includes arrangements for condolences, midyear gifts, and year-end gifts. It is impossible to acquire such a wide range of abilities in a year or two.
■ Anyway, common sense, manners, and experience say things
As I have already introduced, you need to have a deep knowledge of business etiquette, which is common sense in the business world, such as making arrangements related to condolences and dealing with visitors such as serving tea. Also, because secretaries often have a wide variety of tasks, they often do multiple things at once, and they also need memory to remember them. If you get too busy, you need to be able to judge and act because you have to prioritize your work immediately. In addition, you need the ability to gather information to gather the information your boss needs so that your busy boss's job will be easier. These are not something that can be learned only by studying on the desk, but can only be learned through long experience and training.
■ If you use a temporary staffing company, you can serve one person from the beginning
In this way, I think you can see that what is required for the job of a secretary is a wide range of knowledge and abilities. These tasks are slow to move after being ordered by your boss, and you need to be aware of what your boss wants and take immediate action before being ordered. There are secretarial exams to become a secretary, but you do not necessarily need to have a qualification. That genius is acquired through long experience and training. The fact that in a typical company, when you hire a full-time employee for secretarial work, you don't hire a new employee, and most of the time you hire someone with long work experience in another department, the difficulty of this job is demonstrated. I will. If you're a dispatched secretary, you already have all these talents. For companies, there will be a big advantage in terms of labor costs.
【 TransACT Group 】
An executive driver is a private driver, such as a corporate executive. Various skills are required to play an active role in work. However, although I am interested in executive drivers, there are many people who think that their work is tough. Why do many people find the work of executive drivers tough? In this article, I will explain what the executive driver does and why the job seems to be tough.
1. Job description of executive driver
The main job of an executive driver is to transfer a person in an important position, such as a corporate executive, to a car. So to speak, you will work as an "exclusive driver". After successfully picking up and dropping off at the destination, it is common to wait until the officer's errands are completed. However, it is not clear what time the work will end. Therefore, you should be aware that it is basically impossible to go anywhere during that waiting time.
2. Why do executive drivers seem to be tough?
For those who like driving, the job of an executive driver will be attractive. However, executive drivers tend to think that their work is hard. Why do executive drivers seem to have a tough job? The reasons for this are as follows.
2-1. Postpone yourself
One of the major reasons why executive drivers seem to have a tough job is that they have to put themselves off. The main task of an officer driver is to deliver the officer safely to the destination. Basically, work occurs only when an officer goes somewhere, and it is common to have a waiting time when not in operation. Therefore, the waiting time tends to be long, and some people may feel pain. Also, it is not clear when the officer's errands will end. It is necessary to put the officers first and wait on the spot so that you can get in the car at any time. Basically, it is necessary to organize, maintain, and check the schedule in the car so that the officers can spend their waiting time comfortably. In this way, "putting the officers first and putting yourself off" is a factor that seems to be tough.
2-2. You have to communicate
"Communicative competence" is important for working as an executive driver. There are many opportunities to be alone while you are moving to your destination with an officer in your car. In a private space, you may have a personal conversation with an officer or receive various consultations. A certain level of communication skills is required to facilitate such conversations. In addition, the officer driver should never dismiss the information obtained in the conversation with the officer. You need to keep secrets without talking to close friends such as family and friends. People who say, "What I hear makes me want to talk to someone" or "I like gossip" can find these restrictions tight.
2-3. High driving skills are required
"High driving skills" are indispensable to play an active role in work. Officers and drivers must always keep in mind safe driving because it is an important job that saves lives. In addition to paying attention to safety, it is important to keep in mind "comfortable driving" so that officers can relax in the car. Even if I am confident in my driving skills, I cannot calmly ride in a driving situation where I suddenly start or brake suddenly. Also, some officers may work in the car. It is important to drive carefully so as not to interfere with your work. It will be important to accurately detect "what the officers want" and drive according to it, such as improving work efficiency and relaxing.
Hard but rewarding work
Executive drivers need "high driving skills," "good personality," and "a wide range of skills such as business etiquette." Occasionally, you may be tasked with managing the schedule of officers, and you may find the work content tough. However, there are many skills and things that can be learned by engaging with important positions such as executives and presidents. An executive driver is a tough job, but a rewarding and engaging job. If you are interested, why not give it a try?
【 TransACT Group 】
These days, companies are making various rationalizations to reduce costs! Instead of hiring an officer driver, we are increasingly asking for an officer driver to be dispatched. So what are the benefits of using a temporary staffing service?
■ Available only when needed! Easy is recommended
Perhaps the biggest benefit of using the executive driver dispatch service is that you can save money. If you hire an officer driver, you will incur labor costs such as retirement allowances and welfare expenses in addition to your monthly salary. However, outsourcing driving operations can significantly reduce those labor costs. You can hire a dispatched driver only when you need it, so the cost is minimal. In addition, it does not require the cost and time of recruiting and training drivers, so it is much less troublesome. In this way, it can be said that it is very rational to hire a dispatched driver in terms of cost and time.
■ Because driving professionals will come! Reduce costs by reducing self-risk!
It's better to have less stress when commuting so that you can concentrate on your work with peace of mind. For that reason, executive drivers are required to have high driving skills. In that respect, it is safe to say that the dispatched driver is a driver who can be said to be a driving professional who has accumulated many years of experience. In addition, temporary staffing companies have their own training system for technical intern training, and there is no dedication to safe driving education. Because it is a high quality driver, there is less risk of accidents and extra costs due to accidents can be reduced. From this point as well, it can be said that there are great advantages in terms of safety and cost.
■ Don't be afraid to ride a customer with a highly educated driver!
In addition to driving experience and skills, it is also a great advantage that drivers who are well-educated in terms of manners are dispatched. Most of the drivers are serving executives and executives on a regular basis, so they have the basics of etiquette, grooming, and customer service, so they can use it with confidence even in the business scene where important customers are placed. I will. Of course, you don't have to worry about keeping confidentiality. A driver with good manners and morals and attentiveness to the surroundings can be said to be a strong ally in leading a successful business.
【 TransACT Group 】
When it comes to secretarial work, it may be hard to imagine only adjusting the schedule of the boss. A secretary who is by the boss and always supports him. What kind of schedule does it actually work on?
■ About the time of arrival and the flow of the morning
The time of arrival is often different depending on the company and the boss attached, but it is preferable to arrive before the arrival time of the attached boss. The role of the secretary is mainly to assist the boss and to coordinate the schedule, so it is meaningless if the boss cannot check his schedule immediately after coming to work in the morning. In the case of a secretary with an officer, it seems that there are many types of officers who regularly come to work around 9:00 and return home around 17:30, so like a normal office worker, the secretary should come to work by 8:50 at the latest. Let's do it. After coming to work, check your email while preparing your boss's morning drink, check your boss's schedule for today, and briefly summarize what you need to discuss with your boss today. When the boss arrives at the office, he will greet you, confirm today's schedule, and after completing the items to be confirmed, listen to any requests from the boss and leave the room promptly. After that, I will return to my job, but I need to keep an eye on the trends of the bosses.
■ About lunch break and afternoon work
Most lunch breaks can be taken on time, but you may be able to do it at your desk during busy times. Either way, you need to match the boss as well as the time you arrive at the office. On days when the boss is having lunch, the secretary can have lunch relatively slowly, and when the boss is busy, the secretary must finish lunch quickly. In the afternoon work, as in the morning, keep an eye on the boss while doing your own work. Since the boss is also human, you may get tired or sleepy. It would be nice to be able to serve coffee and sweets in a well-defined place at the right timing of the boss. It is important not to miss the timing when the boss goes to a meeting or dinner, and to be prepared to respond immediately when the boss concentrates on his work and is likely to be late.
■ About business end time and free time
Basically, it is preferable that the business end time goes up on time, such as 17:30 if you arrive at the office at 9:00. As an officer, you often have the opportunity to attend a night dinner or work late into the night, making it difficult to wait until the boss's work is done. So unless you have something special, ask your boss if you have anything else to do, then tell the boss that you're going to be rude first on time and go home. It's not good to work overtime every day, as the secretary's blunder will smear the boss's face. Also, even in your free time after leaving the office, you shouldn't take your time off and drink. You don't know when and where your boss's business partner is looking. It's not that you enjoy it, but always try to behave responsibly.
【 TransACT Group 】
When assigning a dedicated driver to a company officer, do you wonder which is better, a hire or a dispatched officer driver? It seems better to seriously compare which one is more convenient. I thought about when the executive driver would be profitable.
■ The biggest difference is whether you own a car
Isn't the first thing to think about if your company has a company car? If you have a company car, you don't need to bring it, so you can conclude that you won't ask for a hire. If you ask a dispatched officer driver, you can get one body. Moreover, if you ask for a hire, you will often be charged a transfer fee until you come to the company. By comparison, executive drivers are paid on a full hourly basis and are only charged for the hours they drive for themselves. Another big advantage is that you can use a company car. For example, what if your company car has a car phone? Phones that couldn't be used by hire can now be used in company cars.
■ If the usage scene is decided, the officer driver
What do you need a car for? If you know exactly what kind of course you will be going around, we recommend an officer driver. In the case of a hire, it feels very similar to a taxi, so it is strong to go around flexibly, but the price will be high and you will not be able to use the best time. If you are an executive driver, tell us your schedule in advance and they will be ready for you. On top of that, they will prepare for you, so most of your selfishness will be heard. For example, if you suddenly want to go to the bathroom while running the scheduled course, or if you need to go to a convenience store, it will respond flexibly.
■ If you are an executive driver, you can build a relationship of trust
Executive drivers receive thorough training in their company on improving communication skills and business etiquette. The results are reflected in internal conversations. They casually take care of the officers and hold conversations that soothe their feelings. We also receive thorough training on driving skills and how to avoid traffic jams. As a result, troubles can be dealt with, and the relationship of trust between the driver and officers can be easily deepened. Also, if you are a repeater, you will not forget the customer you once picked up, so the service should improve further. The more you use the services of executive drivers, the easier it is to build a relationship of trust.
【 TransACT Group 】