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■First-class managers attach great importance to mental care! How to take measures
Mental care is an important way to deal with the stress you feel in your social life. When it comes to managers who are more exposed to stress such as pressure than ordinary people, I think that appropriate mental care is also more important. In this article, I will explain the importance of self-checking stress and mental care, and how to deal with it.
1. Mental care is essential for managers
Business owners are in a stress-prone environment. Being the ultimate manager of a company, you often have to make difficult decisions on your own. As a result, the outcome of your choice is at your own risk. In cases where it is difficult to talk to someone, you also have to deal with the pressure that comes with it. In the process of making a decision, many business owners are struck by anxiety and fear. First of all, it is important to be aware of your stressed condition. Feeling anxious with great responsibility is a natural task, and denying or hiding it is not very good. It is important to be aware of dealing with stress early.
2. Mental care that management should work on
Here, I will explain what kind of mental care the management should work on.
2-1. Daily self-check
When you are under stress, your behavior may change. An easy-to-understand example is a slight change in daily life, such as poor sleep and the inability to wake up in the morning. In addition, let's self-check if there are any differences from your usual self, such as differences in walking speed and mistakes that you do not usually make. Minor changes, such as omitting greetings at the timing when you would normally call out, are the key to identifying your upset.
People may not be able to do what they normally do if there is an unpleasant event or if they feel sick. Understanding your normal behavior and tone will help you to realize that you are unknowingly stressed. If you find yourself feeling stressed, it's a good idea to adjust the rhythm of your life early on and try to get it back on track. Frequent changes in your mood during work can also help. Care such as immersing yourself in your hobbies and relieving stress is also important.
2-2. Have a way to relieve stress
Each person has their own way of relieving stress. There is no rule that you have to do this, so try to change your mood in a way that suits your taste. It's good to work on something, or just a little fun like spending time with your family. The important thing is to take some time to relieve stress. Even if you're busy, try not to fill your head with work.
2-3. Ask a professional counselor
Getting counseling also helps managers mentally care. By breaking away from the state of thinking on your own and talking to a counselor who is an expert, you will be able to clarify the problem you are having and then objectively view it. Early counseling may help reduce the psychological damage caused by stress. In addition, the management's malfunction directly affects the management of the company, which also reduces the risk. It can be said to be a useful method to prevent such a serious situation where the manager is stressed and burned out by himself.]
3. What happens if you neglect mental care
If you neglect to take mental care, you may end up in the following situations: If you suddenly cry, or if you can't stop crying for no reason, you may not be dealing with stress well. Other upsets include sleeplessness, sleeplessness, and loss of appetite. Or you may be depressed and unpleasant throughout the day without any interest or interest in anything. If you continue to have this disorder for more than 2 weeks, you may have depression, so be careful.
Mental care is also regarded as a part of the work of the manager
The condition of the manager directly affects the company. In other words, it is good for the company to provide proper mental care and stabilize the management himself. It might be a good idea to think of mental care as part of your job. How about hiring a driver or secretary to reduce the workload and achieve better results as part of your mental care?
【 TransACT Group 】
■What are the benefits of requesting an officer driver through a dispatch service?
It is said that the Japanese economy is improving, but it seems that many companies are still strict about cost reductions. Many companies are thinking of switching from a dedicated driver to a temporary staffing service as part of reducing labor costs. Here, we will introduce the merits of requesting a dispatch service.
■ You can choose from multiple candidates by matching
The first advantage is that you can choose the person you like from a large number of candidates. In general, hiring a driver in-house requires a great deal of effort and time from the interview to the confirmation of ability. As a result, you may not be able to compare many candidates, and you may still have some dissatisfaction after hiring. With the dispatch service, you don't have to worry about that. You can choose the right person for your company from the registered drivers, and if you don't like that person, you can change it later. It can be said that the temporary staffing company has taken the trouble to prepare the human resources that are suitable for the company.
■ Conducting driver etiquette training at the dispatching agency
Second, there are benefits to driver training. Training drivers is more difficult than is generally thought. Many companies will teach you work that is very different from what you do. Of course, companies with such know-how are rare, and the cost and time required to acquire such skills is immeasurable. If you leave it to the dispatch service, you do not need such unnecessary labor. In addition to regular training, the quality of drivers is ensured by thorough selection from the stage of joining the company. In addition to driving skills, we also have a full range of etiquette education. There may be few companies that can do this much in-house.
■ Support for dispatching alternative personnel even in the event of sudden sick leave
In addition, there are many cases where the response to sudden sick leave is substantial. If you hire a dedicated driver in-house and the person is absent due to sudden circumstances, it will be difficult to secure a driver. However, if you use the temporary staffing service, you will be able to smoothly arrange alternative personnel. In the case of surrogate operation, we also take over enough, so even if it is the first time, you can leave it with confidence. As you can see, the driver dispatch service has many advantages that our company does not have. When used effectively, you will be able to achieve both cost savings and comfortable driving.
【 TransACT Group 】
■How much is the annual income of executive drivers?
Taxi drivers and executive drivers are the same when it comes to the job of "carrying people to their destinations." However, in reality, there are differences in terms of salary and working style. However, not many people understand exactly the difference between a taxi driver and an executive driver. So, in this article, I'll take a closer look at the salaries of executive drivers and the differences in work with taxi drivers.
1. Average salary of executive drivers
The salary of executive drivers varies considerably depending on the type of contract, such as full-time employees, contract employees, and dispatched company staff who are directly hired by the company. However, it is generally said that the average monthly salary of executive drivers is about 400,000 yen, and the annual income is about 5 million yen. This monthly and annual salary tends to be higher than the average taxi driver.
2. Why is your salary good?
There is no difference between taxi drivers and executive drivers in the business of driving with people in the car, so it is common that higher driving skills are required than ordinary drivers. However, unlike ordinary taxi drivers, executive drivers are literally the people who are the target of getting into the car, such as the president and executives. Of course, taxi drivers will need to be considerate of the passengers they carry. However, executive drivers are required to have the skills to be more attentive so as not to make the president or executives feel uncomfortable or stressful. In addition, it is necessary to have sociability that enables smooth conversations such as chats. However, it is also important to provide a space where the president and officers can relax without having more conversation than required. In addition, executive drivers are required to have a firm mouth that never tells what they see or hear in the car.
3. Differences between executive drivers and taxi drivers
The biggest difference between an executive driver and a taxi driver is the work style. Since taxi drivers are dealing with ordinary customers, they work shifts and may go to work early in the morning or late at night, and on weekends and holidays. On the other hand, executive drivers have the job of carrying the president and executives of the company. Therefore, you may have to drive when you go out for golf entertainment on holidays. However, basically, it is a job that is often closed on weekends and holidays when the company is not in operation. There are also differences in how you work normally. The more customers a taxi driver has, the higher the sales will be, so most of the taxi drivers drive, such as carrying customers or running through the city during working hours. However, in the case of an executive driver, the actual driver is only when the president or officer in charge moves. Depending on the day, most of your working hours may be waiting hours. However, waiting time does not mean that you can do whatever you want during that time.
Officer drivers and taxi drivers have different work contents and annual incomes!
Officer drivers and taxi drivers are characterized by different working styles as well as different clients. Therefore, the aptitude required for work differs, and the income also differs accordingly. Which job you choose will depend on whether you have a work style that suits your lifestyle. It is also important to determine which direction your skills and personality are suitable for.
【 TransACT Group 】
■Introducing according to the situation from telephone response to reception
In the work of a secretary, you have the opportunity to do various tasks on behalf of your boss, and you also have external relationships. The secretary is, so to speak, the face of the company. In order to behave in a manner that is not embarrassing as a position that carries the image of the company, it is necessary to acquire appropriate business etiquette. This time, I will explain the business etiquette required of a secretary by dividing it into scenes.
1. Necessary business manners
In my job as a secretary, there are many situations where I do various tasks on behalf of my superior. In other words, you are in a position that bears a heavy responsibility, and you are required to have appropriate business etiquette. From here, I will explain the business etiquette required of a secretary according to common situations.
1-1. Telephone response
The telephone is directly linked to the image of the company, and the other party is required to respond without rudeness. First of all, when you receive a call, it is basic to answer within 3 calls. Following the greeting, give the company name and the name of the department to which you belong, and confirm the company name and name of the other party. The timing to switch from "Good morning" to "Thank you for calling" is around 11:00 am. If it is difficult to hear the other party's voice, try to avoid direct expressions by saying something like "It seems that the phone is a little far away".
As a secretary, you also need to be careful not to use the wrong wording. It is also important not to give your boss's schedule or personal information without your boss's permission. If your boss is absent, answer "visiting or on a business trip" and check if there is a call back.
1-2. Hospitality
Hospitality is used to mean adding special hospitality to general customer service, and secretaries are often required to do this. You must be aware that hospitality influences your external impression. It is important to use the terms of hospitality flexibly according to the person to whom you are dealing, and you need to have some experience before you can do it naturally. In order not to make the other person feel uncomfortable, it is important to avoid straight expressions when asking for something and add cushion words such as "Excuse me".
There are also some rules for how to call a company name and job title. Do not confuse "our company" used for your company with "your company" used for the other company. When introducing a person from your company to someone outside the company, the correct answer is to abandon your surname, even if you are your boss. Also, even if you are an outsider, the title itself is originally a honorific title, so if you call it "manager", it will be a double honorific. In addition, let's work with a spirit of thoroughness in all responses, such as slowly knocking on the door three times.
1-3. Cancel
If you deal with it on a daily basis, sometimes you may not be able to meet the will of the other party, but the secretary's qualifications are also questioned in how to refuse. It is the most annoying for the other party to postpone the reply and then decline, so it is important to forecast the schedule early and decline early if you find it difficult to adjust. In addition, it is good manners to communicate the refusal by telephone. Emails are one-sided and can give a cold impression. Based on two-way communication over the phone, do your best to convey the reason and apology.
1-4. Chat
The secretary has the opportunity to chat with the other party during travel time, but there is also etiquette there. Sometimes it is necessary to create a relaxing atmosphere with private topics. In addition, the secretary's basic stance is to speak honestly to any person. Answer any questions honestly, assuming you don't touch confidentiality. When you accompany your boss, you also need to have a good sense of how and how your boss is feeling and choosing the right topic. If you have the opportunity to interact with a large number of people at a business party, the secretary should take the position of carrying the company on his back and talk about topics that will lead to the promotion of the company.
Let's use flexible manners
Mastering business etiquette is a condition that must be cleared at least as a secretary. Furthermore, since it is a job to interact with people from various positions inside and outside the company, it is also required to have the ability to apply proper etiquette according to the person. However, it is a prerequisite to treat any person fairly. Don't forget to be humble as a secretary, and use your manners flexibly.
【 TransACT Group 】
■One of the secretarial work? ! Grooming points to check
The secretary not only supports the executives of the company, but also has a very important role to influence the image of the company. Temporary employees are attracting attention as one of the forms of employment. Therefore, we have summarized the grooming points that you should check when hiring a secretary dispatch.
■ Checkpoint ① Is there a feeling of cleanliness?
It is said that the first impression has a big impact on what kind of person you meet for the first time, but the interview test is no exception. In particular, when hiring as a secretary, it has a great influence on the image of the company, so it is essential to check the appearance of the applicant when taking charge of the interview test. First of all, it is important to check if there is a feeling of cleanliness. Of course, your clothes should be clean, but check that your cuffs and collar are clean. Of course, you can't miss the fact that the shoes are in good condition. Also, I'm worried about my mouth. After all, it can be said that a person who has good tooth care is desirable. If you're a man, check that your beard isn't growing. Some people wear perfumes and colognes, but it's also important that the odor isn't too tight.
■ Checkpoint ② Isn't the clothes and makeup gorgeous?
The clothes for the employment examination depend on the type of business, but it is common to wear a suit. Especially for those who want to be hired as a secretary, it is also a checkpoint whether they will come in a suit. Of course, you can't get a suit with a strange color or pattern. Also, make-up is not good if it is too flashy, but no make-up is also not desirable. Also check if you have a natural make-up. The impression you get from your hairstyle is also important. There are many women with long hair, but the point is that they are organized so that they do not have to brush their hair after bowing. I like people who also have hair color and nails. Also, for men, it is ideal to have a hairstyle that feels refreshing.
■ Checkpoint ③ Can you act by reading the air in consideration of harmony with the surroundings?
The work of a secretary is very diverse, such as managing the schedule of officers and writing documents. It is also important to always be a supporter. You also need to determine if you can maintain confidentiality. Of course, it is also a secretary's qualification to be able to act by reading the atmosphere of the place while considering harmony with the surroundings. To that end, it is important to choose a person with a bright and refreshing impression. Of course, you also need the skills to look ahead and get the job done. However, don't bring your thoughts to the fore, and make sure that you follow the ideas of the supporting officers.
【 TransACT Group 】
