■What is the communication ability that the secretary knows? Part2
What should I be aware of when hiring a dispatched secretary? Work experience is important, but the first thing that is essential is whether or not you are a secretary. It will be important to be able to communicate appropriately according to every situation and situation.
■ Can you keep a secret? Do not leak private information around you
Some of my secretary's work is confidential, big money is involved, and I have to deal with the complexity of internal and external relationships all the time. It's commonplace for a story to have a tail fin or a guess to be transmitted in a different direction with just a slight slip, and many people are interested in confidential information. With a little extra word, the impact on the surroundings is immeasurable. In some cases, it can lead to the loss of customers. In particular, if you make a mistake in communicating with external customers, you can instantly lose the credibility you have built up. It can be said that the communication skills required of a secretary are those who can always respond calmly according to the situation even under such circumstances. It can be said that a person who has a good mouth to the surroundings is suitable for a secretary's job.
■ A smile that never ceases for anyone! Can be treated fairly
People who have a nice smile have a good influence on their surroundings. If the secretary can keep calm at all times, it will naturally make people feel calm. People who can treat everyone in the same way on a regular basis are less likely to build walls and are suitable as secretaries. Words are not the only means of communication, and it is said that this attitude speaks more than words. It can be said that it is an indispensable communication ability as a secretary. Elders and executives with a wealth of social experience are often good at observing people, so even if you repair only on the surface, you will know immediately. Anyone who has experienced a job that requires fair treatment for any person may be a good secretary to keep things running smoothly in the company.
■ Proposals and advice to officers are accurate and easy to understand
When explaining something to seniors or officers in a position, a person who can give various thoughts and ingenuity, use polite language, and can speak clearly is suitable as a secretary. Also, the timing to bring the story and how to assemble the story are important. It is also necessary to have the ability to judge the situation in which busy officers can easily hear the story. All of this is included in communication skills. The most important point is that you can give advice and advice based on an accurate grasp of what kind of information the senior executives and officers are looking for. It can be said that a person who can do this is a secretary with high communication skills. It may be a good idea to hire someone who has a lot of experience in assembling presentations and doing it yourself.
【 TransACT Group 】
■How to become a secretary? Introducing the way to become a secretarys work content
A "secretary" who works hard is a job that many people have a longing for. If you keep in mind the path to getting a job as a secretary and the specific work content, you can greatly increase the possibility of realizing that longing. Therefore, in this article, for those who have a longing for a secretarial job, we will introduce the basic work contents, the way to get a job, and recommended qualifications.
1. Secretary's job
Basically, the secretary's main job is to "support the work of the boss in charge to proceed efficiently". Specifically, we manage schedules for internal and external meetings and meetings, taking into consideration the importance and urgency. It is also one of the roles to select emails and phone calls addressed to the boss and perform appropriate processing according to the contents. In addition to that, there are a wide variety of work to be done on a case-by-case basis, such as accepting appointments for bosses who wish to visit and providing guidance. Therefore, the secretary's attitude and attentiveness often affect the image of the visitor. It is necessary to respond with proper behavior so as not to give a bad impression. Another task is to create materials for meetings and meetings and in-house documents. In some cases, we may be in charge of miscellaneous tasks such as maintenance of the work environment and personal belongings, tidying up, and information management.
2. The road to becoming a secretary
No special qualifications are required to become a secretary. Therefore, even inexperienced people may be able to get a job. However, it is important for the secretary to have the skills of being "attentive" and "having general business etiquette and common sense." In addition to that, there are many cases where workplace circumstances, work contents, industry knowledge, etc. are required. Therefore, in general, it is unlikely that new employees will suddenly become secretaries.Since secretarial work requires a wide range of knowledge, it is common to be assigned to the secretarial department after experiencing sales positions. I will. Also, if you are assigned to general affairs, you may be able to use that experience to become a secretary. There is also a route to get a secretary certification at a junior college or a vocational school and get a job as a secretary. In this case, there is a tendency to find employment in general companies, foreign-affiliated companies, and even legal accounting firms.
3. Advantages and disadvantages of the secretary
The job of a secretary has many benefits. For example, secretaries often interact with people in key positions, so "being involved with people and jobs at the center of the industry" is a big advantage. In addition to that, there is also the merit that "your own skills will be refined" naturally as you put yourself in an advanced environment. By improving your skills, you will be able to expand your career potential. Another attraction is that you can build personal connections. Secretaries can interact with a variety of people through their work. For those who are aiming for a company or career advancement, the connection with the people they met will be a great asset. On the contrary, the disadvantage is that working hours tend to be irregular. The secretary must work at the convenience of his boss. Therefore, it can be difficult to work for a fixed amount of time. In addition, there is a disadvantage that the work style depends on the type of boss.
4. Recommended qualifications for secretaries
One of the recommended qualifications for a secretary is the secretary test (secretary skill test). The secretarial exam is a test that checks general economic terms, knowledge of secretarial work, and skills such as writing ability and filing. In addition, the ability to support bosses, such as schedule management ability, manners, and knowledge of entertainment, is also required. Since the secretary test is a collection of basic etiquette and common sense necessary for working adults, it can be said that it is a qualification that can be acquired not only by those who aim to be a secretary but also by working adults. The "International Secretary Examination" is also one of the recommended qualifications. If you are looking for a bilingual secretary, this is an essential qualification and you should check it out. There is also a "CBS test". The CBS test is a qualification aimed at developing secretaries who can speak both Japanese and English.
A secretary is a rewarding job
A secretary is a job that improves your skills through your daily work. The next time you reflect on your work, you will acquire more advanced skills. A secretary is a job that requires one's personality, and while it is difficult, it is a very rewarding job that makes use of life experience. If you are interested, why not try the secretarial business by using the temporary staffing service "TransACT America Inc.".
【 TransACT Group 】
■Use the officer driver dispatch service! What kind of car should I use?
When using the exclusive officer driver dispatch service, it is also important to select the vehicle type. When it comes to a car for executives, the image of the company may be influenced. What kind of car is good as an officer's car in terms of appearance and taste? There is no doubt that it is a luxury car, but it seems difficult to narrow down. Introducing three typical cars.
■ Rolls-Royce, dignity of officers and president
The Rolls-Royce is a typical luxury car that originated in England. Moreover, Rolls-Royce engines are used for the engines of passenger aircraft that are expanding into the aircraft industry as well as automobiles and are active all over the world. Cars with engines developed by such fine engineers are fascinating. Furthermore, it is also a status that it is a purveyor to the Kingdom of England. Moreover, although it is now a domestic Century Hyatt, Rolls-Royce was also active as a car for His Majesty the Emperor of Japan until a while ago. The Rolls-Royce, which has a higher image as a car that receives hospitality rather than a car for driving, may be a perfect car to carry company officers.
■ Longing, Bentley
Like Rolls-Royce, Bentley is a car that is active as a prestigious company in the United Kingdom. It is a brand with a stronger character as a sports car maker than Rolls Royce. From 1923 to 1930, the ability to win the "Le Mans 24 Hours" endurance race five times overall was proved to be a sports car and a durable car. Some of the officers may like cars, and some may be fans who know Bentley's success in racing. Currently, there is a sedan type designed to be used for business purposes in the company, but it is equipped with a powerful engine. A word to the officers How about Bentley? You may ask. You may be pleased.
■ Speaking of luxury cars, Mercedes-Benz cannot be removed
Mercedes-Benz, which originated in Germany and is synonymous with luxury cars. Even if you are not very familiar with cars, if you want a luxury car, you will buy it without thinking, and the position as a luxury car is immovable. I think many people are longing for the emblem called "Three Pointed Star". This kind of Mercedes-Benz is also active in endurance races such as "Le Mans 24" and touring car races. Some of the officers may be secret fans who know their success in Leh. It might be a good idea to ask the executives if they like Mercedes-Benz.
【 TransACT Group 】
■What is the restraint time of the officer driver you care about?
The job of an executive driver is to get close to people in high positions such as the president of the company. Therefore, some people may be interested in this work. So let's see how much the executive driver's working hours are in a day.
■ Average restraint time for executive drivers
Executive drivers are basically working eight hours. You will often be detained for an average of 9 hours, including a 1-hour break. The working hours are the same as those of general company employees, and are generally from 9:00 to 18:00. However, there are many cases where people are restrained outside of normal working hours. For example, an officer may entertain golf on business on holidays. In such cases, you will be detained from morning till evening as you will be transferring officers to the golf course. There are also times when you are suddenly restrained. For example, if a customer is suddenly unhappy, an officer will also attend the night. Therefore, the officer driver must pick up the officer to the venue for the night. In this case, the time from when the officer participates in the night to when he returns home is restricted.
■ Daily driving time
Officer drivers drive a car when they pick up and drop off officers. When an officer arrives at the company, the officer driver will pick you up at the company. At that time, it is common for the officer driver to visit the officer's house and then pick up the officer in a car and transfer to the company. Depending on the distance, you will probably drive for an hour or two. Also, if an officer leaves the office after finishing work that day, he / she will be picked up at the officer's house. Therefore, you will have to drive for at least 2 to 4 hours a day. In addition, when an officer visits a business partner or goes out, we will pick you up at the destination. In such cases, the daily driving time will increase by 1 to 2 hours. When an officer travels by air at home or abroad, the officer driver must transfer the officer to the airport. In this case, depending on the distance to the airport, the daily driving time will be significantly longer.
■ Waiting time for one day
Officer drivers are on standby during work, except when picking up officers. As for the waiting time, it is common to check the schedule of officers and engage in car cleaning and maintenance work. It is also an important task for executive drivers to strive to ensure that executives can work comfortably and with peace of mind. Therefore, it can be said that these tasks are as important as the transfer of officers. The daily waiting time for an officer driver is the restraint time minus the daily driving time. The average restraint time for executive drivers is 9 hours, and the normal daily driving time is about 2 to 4 hours, so the daily waiting time is generally about 5 to 7 hours. However, if the driving time increases due to the officer going out during work, the waiting time per day will decrease accordingly.
【 TransACT Group 】
■What is the difference in ability between executive drivers, men and women?
When considering hiring an executive driver, if you had the choice of a male driver or a female driver, you might be wondering which is better. Which is better? I summarized the characteristics of male drivers and female drivers.
■ Is driving ability and a sense of stability attractive? Male driver
There has always been a strong image that men are good at driving a car. This seems to be the case because men generally have more opportunities and time to drive a car. However, if you become a driving professional like a dispatched driver, the story is different. Now it seems that both men and women have the same driving skills. However, if you panic, men may be able to deal with it a little more calmly. Male drivers tend to re-schedule relatively calmly and logically, even if there is a sudden change in schedule. Also, as a male-specific tendency, mood may always appear to be stable. That sense of stability may lead to a sense of security for the officers on board.
■ Is the calm atmosphere attractive? Female driver
Recently, women have been actively expanding into society, and the driver industry is no exception. Many people are active as professional drivers. Isn't that driving skill comparable to men? Now that driving skills are on a par with men, what is the unique appeal of female drivers? It may be a calm atmosphere that is always full of kindness. Even if you open and close the door, you will feel graceful and kind as a woman. If you feel like it, you may have a lively conversation within the company. If the officer is a man, the female driver will be in a good mood and the mouth will be loose. The appeal of female drivers is that they create such a calm atmosphere.
■ Judging by personality and characteristics rather than looking at gender!
It turned out that men are likely to have a sense of stability as men, and women are likely to have a warm atmosphere full of tenderness. Both men and women are likely to have their own good points. Also, as already introduced, there is no difference in driving skills between men and women when they are professional drivers these days. If you are learning business etiquette and knowledge of road conditions through training, it seems that there is not much difference between men and women. So what exactly should we choose based on? In the end, isn't it the human nature of the driver? If you become a welcome driver, you will meet every day from the morning. It is best to choose a person who can be casually attentive without being unpleasant even when talking, and it can be said that the humanity of that person is more important than men and women.
【 TransACT Group 】