Information
■Busy secretary! What is the daily schedule?
When it comes to secretarial work, it may be hard to imagine only adjusting the schedule of the boss. A secretary who is by the boss and always supports him. What kind of schedule does it actually work on?
■ About the time of arrival and the flow of the morning
The time of arrival is often different depending on the company and the boss attached, but it is preferable to arrive before the arrival time of the attached boss. The role of the secretary is mainly to assist the boss and to coordinate the schedule, so it is meaningless if the boss cannot check his schedule immediately after coming to work in the morning. In the case of a secretary with an officer, it seems that there are many types of officers who regularly come to work around 9:00 and return home around 17:30, so like a normal office worker, the secretary should come to work by 8:50 at the latest. Let's do it. After coming to work, check your email while preparing your boss's morning drink, check your boss's schedule for today, and briefly summarize what you need to discuss with your boss today. When the boss arrives at the office, he will greet you, confirm today's schedule, and after completing the items to be confirmed, listen to any requests from the boss and leave the room promptly. After that, I will return to my job, but I need to keep an eye on the trends of the bosses.
■ About lunch break and afternoon work
Most lunch breaks can be taken on time, but you may be able to do it at your desk during busy times. Either way, you need to match the boss as well as the time you arrive at the office. On days when the boss is having lunch, the secretary can have lunch relatively slowly, and when the boss is busy, the secretary must finish lunch quickly. In the afternoon work, as in the morning, keep an eye on the boss while doing your own work. Since the boss is also human, you may get tired or sleepy. It would be nice to be able to serve coffee and sweets in a well-defined place at the right timing of the boss. It is important not to miss the timing when the boss goes to a meeting or dinner, and to be prepared to respond immediately when the boss concentrates on his work and is likely to be late.
■ About business end time and free time
Basically, it is preferable that the business end time goes up on time, such as 17:30 if you arrive at the office at 9:00. As an officer, you often have the opportunity to attend a night dinner or work late into the night, making it difficult to wait until the boss's work is done. So unless you have something special, ask your boss if you have anything else to do, then tell the boss that you're going to be rude first on time and go home. It's not good to work overtime every day, as the secretary's blunder will smear the boss's face. Also, even in your free time after leaving the office, you shouldn't take your time off and drink. You don't know when and where your boss's business partner is looking. It's not that you enjoy it, but always try to behave responsibly.
【 TransACT Group 】
■What you need to know if you want to be an exclusive driver!
Even if you have doubts about exclusive chauffeurs, many people may find it difficult to ask detailed questions about the internal circumstances at interviews. By deepening your understanding of the actual situation, you will be able to see what you want to be careful about and what you want to be aware of when working as an exclusive driver. In this article, I will raise two questions in particular about the working hours of a private chauffeur and explain them in detail.
■Is the exclusive driver's working hours long?
The working hours of a dedicated driver have a characteristic point compared to other drivers. It is the point that it conforms to the client's working hours. Basically, exclusive drivers often work the same working hours as those who work for a general company, such as from around 9:00 to around 18:00 on weekdays. On top of that, it is conceivable that the officer may be detained overtime due to sudden business such as golf, entertainment meals, ceremonial occasions.
Compared to other drivers, I may drive outside working hours depending on the day, so it is not possible to say whether the working hours are long or short. However, compared to taxi drivers and truck drivers who sometimes drive all day, the actual time spent driving is likely to be short in most cases. This is because in the case of an exclusive driver, there is a possibility that the executive will only drive to work or return home. It can be said that the basic job content of an exclusive driver is to specialize in picking up and dropping off when officers move.
■What are you doing during the waiting time?
Of course, once the executives have finished picking up and dropping off, the driving work will end once, so the working hours of the exclusive driver include the time when the car is not driven. However, the waiting time is not necessarily a break time, it is often the time to wait for the next transfer. Private chauffeurs often spend much more time waiting than they actually drive. For example, it is possible to wait 5-7 hours for a 1-2 hour flight. During the waiting time, it is important to check the schedule of the officers and the road conditions, etc., and think about a route that can be picked up without delay. We rarely have the same schedules and road conditions all the time. Sometimes accidents can block highways.
In such a case, it is necessary to find a route to the destination on time by another road. Waiting time can also be used for such careful homework, as well as for cleaning the interior of the car and performing maintenance on the car. The most important way of thinking is that the waiting time is a time to give consideration to the officers so that they can get on board comfortably. You can also use the time to increase your knowledge, such as reading books of various genres in preparation for conversations with executives.
■ What is the daily flow of an executive driver?
If you know the daily flow of an executive driver, it may be easier to imagine the actual work situation. Here's a chronological timeline of a typical day for an executive driver.
First, I go to the company at 7:00 a.m. to clean and inspect the officers' cars, and then head to the officers' homes. Arrive at the executive's home at 8:00 am, pick up the executive at 8:10 am, and leave for the company again. I arrived at the company at 9:00 a.m., and after seeing off the executives, it was time to wait. After cleaning the inside of the car, we will wait in the officer driver's waiting room. At 11:00 am, we will pick up the officers again and deliver them to the client company. We arrive at 11:30 am, see off the executives, have lunch, and pick up the executives who have finished business negotiations at 2:00 pm. After arriving at the company at 2:30 pm, it will be waiting time again, and at 5:00 pm, the executives who have finished their work will be sent home. After arriving at the officer's house at 5:50 pm, I returned the officer's car to the garage, cleaned it up, created a daily driving report, etc., and finished my work.
■What is the actual salary of executive drivers?
Executive drivers have an image of being highly paid, but the average salary of executive drivers is around 250,000 yen, which is not that much compared to other driver jobs. If you live in Tokyo, the annual income will be the same as that of a taxi driver. Of course, the figures introduced here are just averages, so the amount of salary will change depending on the company you belong to, individual performance, overtime hours, etc.
If you work a lot of overtime or have a good track record, your salary tends to be higher. If you win the trust of customers and become a high-class driver who is nominated by various companies, high income is not a dream. If the monthly salary exceeds 300,000 yen, it is a lot for an executive driver, but some of them earn 600,000 to 800,000 yen stably.
■ What is the problem that executive drivers tend to have?
When aiming for an executive driver, it is a good idea to know in advance about the troubles that you tend to have. First of all, executive drivers tend to worry about the length of waiting time. Due to the nature of working as an exclusive driver for one executive, executive drivers will inevitably have a long waiting time. In some cases, you may have to wait for everything except transportation between home and company. Many people worry about how to spend this waiting time.
In addition, there are various problems for executive drivers, such as low wages without overtime work, overtime work but the length of work hours is difficult, and confidentiality obligations make it impossible to consult with people. If you have any problems after becoming an executive driver, you will need to seek a solution by consulting with your boss or changing jobs.
■ What are the benefits of becoming an executive driver?
One of the benefits of becoming an executive driver is that you can drive a luxury car that you can rarely drive. Many companies have luxury cars such as Audis, Bentleys, Benzes, etc. to make their executives work comfortably or as a tax saving measure. If you become an executive driver, you can drive a luxury car on a daily basis, so it can be said that it is a fun job for car lovers. Another advantage of becoming an executive driver is that you can refine your business etiquette and communication skills while interacting with executives.
■ What are the disadvantages of becoming an executive driver?
Executive drivers have not only advantages, but also disadvantages that require attention. First of all, executive drivers are required to have skills other than driving, such as attentiveness and route search. So be aware that it is not an easy job. When starting an executive driver, you must acquire the necessary skills through thorough training. Another disadvantage is the heavy responsibility that accompanies important people in the company. If an executive driver causes an accident, the company will also suffer a large loss.
■ What skills are required for executive drivers?
One of the skills required for executive drivers is driving skills. For executive drivers, driving skills are an essential quality for safely transporting and picking up executives. In order not to threaten the life and property of customers, it is necessary to thoroughly confirm safety while driving. If you are not confident that you can drive safely by yourself, you need to have a company instructor ride with you to check how to drive.
Strict confidentiality is also an important point. Since there is a high possibility that executive drivers will know the company's confidential information during work, whether or not they can keep confidentiality is an important criterion for executives. A man who slips his lips inadvertently cannot work as an executive chauffeur. On the other hand, an executive driver who can have a smooth conversation while maintaining confidentiality is more likely to be evaluated, which leads to an increase in income.
Other skills such as route search and attentiveness are also required for executive drivers. In order for executives to use it comfortably, executive drivers must work with the utmost care.
■ Jobs that require skillful use of time
It is no exaggeration to say that the ability to use time wisely is the most sought after driver. The time spent on duty is short, but it is necessary to be aware that the time you are not in the car is also work time. Punctuality is a prerequisite for boarding time. It is necessary to keep an eye out for the latest information, collect accurate information, and strive to understand road conditions. It's also important to double-check the officer's schedule and re-evaluate the optimal route. Being too tense all the time may have the opposite effect, but let's use the waiting time effectively with a moderate sense of tension.
In addition to waiting time, you can develop the ability to respond to unforeseen situations by allocating it to car maintenance or using it for study time. If your car breaks down, you won't be able to work. Routine vehicle inspections and cleaning the interior of the vehicle are also important tasks. The break time is limited so that the officers can ride comfortably next time. Being able to use the time you think is free is the shortcut to becoming an exclusive driver.
【 TransACT Group 】
■Do drivers' back pain qualify for workers' compensation?
Drivers are prone to back pain because they are basically sitting while working. The possibility is even higher for long-distance drivers who drive for more than 10 hours. Many drivers would be saved if their back pain could be covered by workers' compensation. In this article, we will explain whether drivers' back pain is covered by workers' compensation and also introduce ways to prevent back pain.
1. Drivers' back pain is covered by workers' compensation
First of all, you should know that drivers' back pain is covered by workers' compensation. Diseases covered by workers' compensation insurance are determined based on Article 35 of the Enforcement Regulations of the Labor Standards Act. Among them, "work that involves unnatural working positions that place excessive strain on the lower back" is listed. In other words, the work of a driver is recognized as a job that is prone to back pain. Naturally, the back pain of truck drivers who drive long distances is also covered. If you hurt your back while working and can prove that it is related to your work, you will be covered by workers' compensation insurance.
However, if you already have a chronic condition such as a lumbar disc herniation before starting work, you should be careful. If you already had a bad back, they may suspect a causal relationship with your work. In the worst case scenario, you may not be covered by workers' compensation.
2. Cases of back pain that qualify for workers' compensation
In order to receive workers' compensation, you must meet the requirements set out in the "Criteria for the Certification of Work-Related Back Pain." The "Criteria for the Certification of Work-Related Back Pain" are mainly divided into two patterns. One is "back pain caused by accidents." This is when back pain is caused by a sudden event, such as an accident that occurred during work. In this pattern, even if the worker has had back pain from the beginning, it is medically recognized that the cause of the worsening was an accident, and the worker will be covered by workers' compensation.
The other is "back pain not caused by accidents." This applies when the back becomes worse while continuing to work, rather than through an accident or injury. The extent to which it is recognized will vary depending on the length of work and the burden of the work. In both patterns, the condition is that the relationship between work and back pain is recognized. In order to get a satisfactory result, it is important to receive an accurate diagnosis from a doctor.
3. What compensation you can receive
If it is determined that the cause of your back pain is work-related, you will be compensated for medical expenses. In addition to medical expenses, you may also be eligible for compensation for absence from work, compensation for injury or illness, and compensation for disability. If you receive treatment at a hospital designated for industrial accidents, it will be free of charge, but if you receive treatment at a hospital other than a hospital designated for industrial accidents, you will have to pay the expenses upfront. In that case, you will have to claim the cost of treatment later.
Compensation for absence from work is a system that allows you to receive wages during the period when you cannot work due to back pain. However, you cannot receive it from the first day. The condition is that you cannot work for four or more days, and the standard is about 60% of the basic daily benefit amount. Compensation for injury or illness is for cases where recovery is not recognized even after one year and six months from the start of treatment and the injury grade is judged to be 1 to 3.
4. How to deal with back pain for drivers!
The first thing to consider when dealing with back pain is how you sit. Sitting leaning forward will put more strain on your back. If you drive with your neck and back straight, the strain on your lower back will be reduced. Drivers sometimes rest with their feet on the steering wheel, but this position puts a lot of strain on the lower back, so it is best to avoid it if possible. When resting in the car, it is preferable to use a bed if possible. The trick to preventing lower back pain is to maintain good posture, so a cushion type seat will not be much of a solution. Use something that supports your posture, not a cushion.
It's important to prevent it yourself
Drivers are prone to lower back pain. If it's caused by work, you can receive workers' compensation, but above all, it's important to avoid lower back pain. The worse the lower back pain, the harder it is to return to work. In some cases, the pain doesn't heal completely and the pain becomes addictive. It's important to be conscious of your posture and try to drive in a way that doesn't cause lower back pain.
【 TransACT Group 】
■If you use it frequently, dispatch a driver! How is it different from hire?
When assigning a dedicated driver to a company officer, do you wonder which is better, a hire or a dispatched officer driver? It seems better to seriously compare which one is more convenient. I thought about when the executive driver would be profitable.
■ The biggest difference is whether you own a car
Isn't the first thing to think about if your company has a company car? If you have a company car, you don't need to bring it, so you can conclude that you won't ask for a hire. If you ask a dispatched officer driver, you can get one body. Moreover, if you ask for a hire, you will often be charged a transfer fee until you come to the company. By comparison, executive drivers are paid on a full hourly basis and are only charged for the hours they drive for themselves. Another big advantage is that you can use a company car. For example, what if your company car has a car phone? Phones that couldn't be used by hire can now be used in company cars.
■ If the usage scene is decided, the officer driver
What do you need a car for? If you know exactly what kind of course you will be going around, we recommend an officer driver. In the case of a hire, it feels very similar to a taxi, so it is strong to go around flexibly, but the price will be high and you will not be able to use the best time. If you are an executive driver, tell us your schedule in advance and they will be ready for you. On top of that, they will prepare for you, so most of your selfishness will be heard. For example, if you suddenly want to go to the bathroom while running the scheduled course, or if you need to go to a convenience store, it will respond flexibly.
■ If you are an executive driver, you can build a relationship of trust
Executive drivers receive thorough training in their company on improving communication skills and business etiquette. The results are reflected in internal conversations. They casually take care of the officers and hold conversations that soothe their feelings. We also receive thorough training on driving skills and how to avoid traffic jams. As a result, troubles can be dealt with, and the relationship of trust between the driver and officers can be easily deepened. Also, if you are a repeater, you will not forget the customer you once picked up, so the service should improve further. The more you use the services of executive drivers, the easier it is to build a relationship of trust.
【 TransACT Group 】
■Does waiting time for drivers fall under working hours?
Some of those who work as drivers may be wondering whether the "waiting time" when not driving is included in the working hours. Even though it's waiting time, it's not like you're free to do whatever you want during break time. In this article, we will introduce in detail such as "What is waiting time?", "Does waiting time get paid?"
1. What is the driver's waiting time (waiting time)?
"Waiting time" is also called "waiting time", and refers to the time the shipper or logistics facility waits until the unloading operation begins. In other words, it is the waiting time when no actual work is being done. However, unlike break time, it is not a time freed from work, so it does not mean that you are free to do whatever you want. I am waiting for instructions on what to do next. For example, even if you arrive at the scheduled time, you may have to wait for several hours depending on the convenience of the other party. The longer the waiting time, the longer the next job will be delayed, resulting in longer working hours.
If waiting time is not included in working hours, it will be treated as rest time. Actual working time is reduced by the amount of waiting time even though there is no actual break. A reduction in working hours will affect your income. Considering the income side, it can be said that "whether waiting time corresponds to working time" is a very big problem. By the way, if we take truck drivers as an example, the criteria for determining whether it is a break time are: “Whether you can leave the place freely”, “Whether the next work start time has been decided”, “Whether you can spend time freely”, and “Stop”. Do we need to monitor the vehicle inside?”
2.Do you get paid for waiting time?
In conclusion, ``waiting time for drivers of trucks, buses, taxis, etc. is binding time, and it is respectable working time.'' Article 41, Item 3 of the Labor Standards Act also stipulates that waiting time corresponds to working hours. However, it is difficult for drivers to control their own waiting time, and there were many companies that instructed them to record it as a break time in order to hide the fact that they were working long hours. Whether or not you get paid depends on whether the driver is under the direction of the employer. Being under command means "a state in which work must be started as soon as an order is received". Make sure to keep a record of how long you are under command.
3. Efforts to solve the latency problem
Before 2017, there were a large number of vendors who did not respond appropriately even though "waiting time is included in working hours". In some cases, they were not getting the correct income for the actual hours worked. Therefore, in July 2017, a part of the "Freight Truck Transportation Business Transportation Safety Regulations" was revised. Regarding truck drivers, it is obliged to record the waiting place, arrival, departure, loading and unloading time, etc. in the driver's record when the shipper waits for the convenience of the shipper. This makes it easier to prove that waiting time is separate from rest time.
If you are already working as a driver or want to work as a driver in the future, it is important to change jobs or get a job at a company that does not record waiting time as break time. As long as it is properly stated in the law, it is illegal to record waiting time as break time. Getting a job at a company that does not engage in such acts will help you protect yourself.
Let's work without anxiety at a reliable office!
In this article, I introduced that the waiting time of the driver is included in the working hours. It is illegal to record waiting time as break time. However, it is important to choose a business office that has a well-established system because it differs depending on the business office and company. "Transact" is looking for drivers who can work with high benefits, so it's a good idea to check it out.
【 TransACT Group 】