■Knowledge that executive drivers should know! With this, you are also an executive driver from toda
There is an executive driver in the driver's job, but some people may not know what kind of occupation it is. An executive driver is a driver who works as an exclusive driver for a fixed company and picks up and drops off the president and executives. It's not enough just to drive a car, you have to learn various manners. Here, we will explain the job description of an executive driver and introduce the etiquette you should know.
1. What is the work content of an executive driver?
An executive driver's main job is to transport company presidents and executives by car. Instead of working according to the company's time schedule, you will work according to the time schedule of the president or executive in charge. The general flow is to go to work in the morning, inspect and maintain the car, and then wait in front of the president or executive's house in charge. Once the president and executives are on board, they must pick up and drop off according to the schedule of the day, such as companies and customers, and basically have to wait at the pick-up destination. After finishing all the schedules, I will send it to your home. After that, I return to the garage and write the daily report and check the end of the work and leave the office. In addition to this, depending on overtime and employment type, there is also a pick-up service on holidays.
2. Manners that executive drivers should know
Unlike a taxi driver or bus driver, who picks up everyone, an executive driver is a driver who specializes in picking up corporate presidents and executives. In addition to driving skills, a higher level of manners is required, and there are many points to be aware of, such as how to open doors and how to carry luggage. From here, I will introduce the manners that executive drivers should know.
2-1. How to open the door
When a taxi or bus driver picks up a passenger, they can open the door while sitting in the driver's seat. However, the executive driver does not go so. Every time the president or executives get in and out of the car, it is common for them to go out of the car and open and close the door. Also, it is important to put your hand on the edge of the door so that you do not hit your head. Furthermore, the timing of opening the door is important, as you may get on and off while talking on the phone. It is necessary to always keep a close eye on it so as not to make the president and executives on board feel stressed.
2-2. How to carry luggage
Executive drivers may have to move with large luggage depending on the work content of the president and executives, and consideration is also required for such luggage. For example, check the size and weight of your luggage during the preparation stage the day before. If you have luggage, it is important to take care to make boarding and disembarking smoother, such as by loading it in the car before boarding the president or executives. In addition, there are cases where we have to deliver items such as wallets, mobile phones, and sometimes candy folds that were left in the car during business negotiations. In such a case, it is necessary to pay close attention and deliver it so as not to interfere with the work.
2-3. Dealing with rainy days
Officer drivers must be especially careful on rainy days. Visibility is poor when driving in the rain, so you have to be more careful than usual. It is also important to take care not to get the president and officers wet in the rain when getting on and off. Before opening the door, make sure there are no puddles under your feet. In addition, you have to pay attention to details such as making sure that the water does not fly when you unfold the umbrella.
2-4. Dealing with people outside the company
It is often thought that the job of an executive driver is to think only about the president and executives who drive. However, it is also important to be considerate of people outside the company, such as business partners. For example, the company president and executives, as well as business partners and guests, may ride in the same car. In these cases, as a corporate driver, you must act appropriately. Sometimes, there will be cases where you have to give priority to people outside the company over the president of your company. For this reason, it is necessary to have a meeting with the president and executives in advance regarding how to deal with people outside the company. It is also important as an executive driver to have awareness as a driver representing your company.
Try to understand the manners of executive drivers and work hard
I have explained and introduced the work content and etiquette of an executive driver. By knowing the manners of an executive driver, you can understand the difference from other occupations, and it will be an opportunity to reconsider your own behavior and manners. Let's learn the manners of an executive driver and keep in mind various considerations on a daily basis.
【 TransACT Group 】
There are several types of contracts for driver dispatch work. Which contract form you should take will depend on what you want the driver to do. Here is some information that could be a criterion for deciding which contract type is better for meeting your requirements.
■ Fixed-term contract for long-term use
If you want to work for a long time, a fixed-term contract is suitable. For example, in the case of daily pick-up work such as the president of a company, or the driver of a regular bus operated by a company, etc., the work is done every day at a fixed time. This is a contract suitable for assigning a dedicated driver to a specific person such as an officer or president. The advantage of adopting this contract method is that it is easy to calculate the monthly expenses. Another advantage is that a dedicated driver will always come to work. If you become a different driver every day, the executives and the president will feel somewhat uncomfortable. Another advantage is that you can ask for chores such as daily car washing and cleaning the inside of the car.
■ Single-day contract that allows you to specify a specific day
As the name suggests, a single-day contract is a contract form that allows you to arrange a driver as if you were dispatched as a day laborer. If you don't necessarily need a driver every day, you can benefit from using it. It is used when an officer or president suddenly goes on a business trip and needs a driver only for that day. The advantage is that the cost is naturally cheaper because you don't have them come every day, but only when you need them. If possible, if you use the same temporary staffing company every time, you will become familiar with the driver, and the driver will be able to remember the conversation preferences of the officer and president, so the officer and president can relax and move. can make it, right. Conversely, sometimes by asking a different driver, there may be an unexpected source of information in the conversation from the driver.
■ Even as a trial!
Short-term contract As the name implies, this contract is a form in which drivers can be arranged with a very short-term contract, like a part-time worker. It can be used for general transportation, but it is also easy to ask for delivery and postal services. It may be a good idea to try it out once to see if the driver dispatching company is a good company. Since it is a short-term contract, it can be used at a lower price than a fixed-term contract or a single-day contract. It is also a recommended contract not only for corporate use, but also for sightseeing tours when visiting sightseeing spots. A driver who is familiar with the local geography may be able to enjoy not only famous places but also real gourmet dishes loved by the locals.
【 TransACT Group 】
When you hear "the life of the president," you may think that you are busy every day and run around at meetings and business trips. What kind of life do you actually live in? Unlike ordinary employees, the president has a role as a manager, so there are things to be careful about in order to maintain it. In this article, I will explain the lifestyle to succeed as president.
1. Dekiru President's lifestyle habits: Value interaction with people
Dekiru's president values "interaction with people". Because people are the most important source of information. There are various sources of information in the world. For example, books, magazines, information sites on the Internet, etc., whether paid or free, can be said to be full of information. Among them, we can get the most dense information from people. Anyone can have a dialogue. They will answer your questions directly. Although AI is developing, it seems that the quality and level of information required by the president is still far from that of dialogue with real human beings.
Then, what kind of people will the president of Dekiru interact with? The most common are successful people and other business owners. As a leader in a company, it is very important to learn ideas and receive advice from people who have successful experiences. Dekiru's president meets people he can respect and learn in person, and learns about management attitudes and how to live as a human being. Even if you don't have such connections, there are ways to use seminars and social gatherings. If the exchange meeting is limited to "for business owners", you will be able to expand your network of contacts with colleagues who are interested in similar issues while learning.
2. Dekiru President's lifestyle habits: Be sure to have "time to think"
The president of Dekiru always secures "time to think". Management is in a position to lead the organization. It's like the captain of a ship. When you go out to sea, the environment changes a lot. On some days the weather is fine, and you may encounter a raging storm. A ship floating in the ocean basically has no help or escape. It is the captain's role to safely guide the cargo and crew on board to the destination while responding to the changing environment. The skill required of the president, who is in the same position as the captain, is "judgment." The president is forced to make daily decisions such as whether to move forward or backward, whether to go to the right or to the left.
It is generally said that it is necessary to run the PDCA cycle in order to make a correct decision. PDCA is the idea of improving things through a series of flows of Plan (plan), Do (execution), Check (evaluation), and Act (improvement). The main role of the president is Plan, but for that purpose, we need to pay attention to what the overall flow is like. Therefore, it is essential to have time to think about what you need to do to solve a business problem and what you have done. At a minimum, you should have this time once a day. If possible, it is recommended that you take about two hours to think about what you want to do and how you will manage it in the future.
3. Dekiru President's lifestyle habits: Choose "good things" without deciding things by price
The president of Dekiru judges the value of things by their essence. In economic society, "price" is generally used as an index of the value of goods. However, prices can change depending on the situation. In that sense, the price doesn't make much sense for the president who decides things based on "good" or "bad".
4. Dekiru President's lifestyle habits: Don't do what you don't have to do
The president who is devious basically leaves what he does not have to do to others. Being the head of an organization, you don't have to spend your precious time and money on things you don't have to do. It is the president's job to clarify the entire work process and decide the direction, so let's leave the rest to the employees. It may be one of the president's jobs to clarify the sense of purpose for work and to live in a well-balanced manner so as not to confuse play with work.
Living with a high awareness as president
If you are a big president, it is important to be aware that you are the top of the organization and proceed with your work. However, in reality, you may not have the time to spare and it may be difficult to have the habits described here. At that time, it is necessary to devise ways to create time. For example, a driver or secretary can be thought of as a tool to create the time needed as president. Let's consider it.
【 TransACT Group 】
When asking for a secretary to be dispatched, what kind of skills do you care about? We will invite you to come, so you want to avoid mismatches with each other. There are three elements to check.
■ Schedule management and business trip arrangements are perfect! High management ability
What should be noted is the work experience of the dispatch candidate so far. Secretarial work includes group secretaries that support multiple people in a department, and some have experience as an individual secretary. In both cases, it is highly likely that you are doing work such as schedule management and business trip arrangements in your work, but those who supported multiple people experienced a lot of such work. I tend to be. In addition, if you work in a sales department, there are many business trip arrangements, meetings with customers, meetings, etc., so it will be a point to check that as well.
■ Thorough attention to customers! A secretary who can act proactively
When working as a secretary, the qualities of being attentive, caring, and having high communication skills are essential points. However, this will not be known until you actually work together. So how do you know? It is also necessary to infer such skills that are difficult to identify immediately from the experience of dispatch candidates. People with personal secretarial experience and support experience in the upper management of the company are often required to always be one step ahead of their work. If you have a lot of experience in secretarial work in this way, it is highly likely that you can ask with confidence.
■ Is it OK to leave the creation of materials? Office software skills
One of the important elements of a secretary's skill is computer skill. There are various types of software for business, and it seems that many people use it every day, but business efficiency will differ dramatically depending on whether they are accustomed to the operation or not. Whether or not you can master these will be a very important point in hiring. Some software has certification tests. If you are a qualified person, you have enough confidence to judge that there is no problem in your work. It could be a key point in hiring decisions. In addition, there are spreadsheet software and presentation creation software in the work, but it is good to check what kind of materials were created in the work experience of the dispatch candidate. If you are in the sales department, you can make some guesses, such as having a lot of experience in creating presentation materials.
【 TransACT Group 】
I think there are people who want to be executive drivers but don't know the specific method. There is more than one way to become an executive driver. There are also methods unique to executive drivers. So this time, I will introduce what kind of method is available.
■ Apply for a job offer / recruitment project
A common way to become an executive driver is to apply for a job or recruitment. Search for information published in job change information magazines and job change sites, and submit your resume. There is often an interview after the document screening. It is essential to have a driver's license as a condition of employment, and it may be advantageous if you have a lot of driving experience. Especially if you have a lot of driving experience in the area where the company you are applying for, you will get a positive evaluation because you are familiar with geography. Another point is the small history of accidents and violations. Traffic rules and safe driving are very important for executive drivers. If you repeat accidents and violations before applying, you will be less likely to be hired. Selection will be judged comprehensively through resumes and interviews.
■ Internal transfer at the company where you are employed
In some cases, a person hired as a sales position becomes an executive driver due to an internal transfer. Some people make a request to move, but some people move according to corporate policy. One example is when you remain in a company after retirement and work as a part-time employee. If the previous job does not have a post-retirement position, you will be assigned another job. There are cases where an officer driver is presented as an option at that time. As an officer driver, there are many officers who want an elderly person in the company. One of the reasons is that he has more driving experience than young people, but also because he has a long experience working in the same industry. It is desirable for executive drivers to be good at etiquette and familiar with the common sense and customs of the industry.
■ Introduction from acquaintance
Some people are introduced by acquaintances to become executive drivers. Although it is less than general recruitment and recruitment, there are cases where an acquaintance of an officer who is looking for an officer driver introduces him. This method only applies to people with such connections, but it is likely to be adopted when introduced. You may be interviewed after being referred, but often only a simple confirmation is required. This is because the hiring method is based on the credit of the referrer and the referrer. Therefore, both the referrer and the referrer must be careful. Introducing inappropriate people can be a nuisance to executives and companies. If the person who is introduced is also working loosely, there is a risk of causing trouble not only to the officers and companies but also to the person who introduced them.
【 TransACT Group 】