Information
■How should drivers be educated? Safety education that changes drivers' awareness
Automobile driving companies must provide guidance and supervision to their drivers in various aspects. Among these, safety education that further improves safety awareness is very important, and is carried out by many transportation companies. In this article, we will introduce how drivers' safety education can be implemented by those who instruct and supervise drivers.
1. Accident rate is decreasing due to safety education
Safety education for drivers has increased safety awareness and the accident rate has decreased. There are various causes of accidents, such as impatience, carelessness, and blind spots from the driver's seat. It is thought that trucks with high driver's seats have a good view, but in reality, trucks have more blind spots than passenger cars. Therefore, if trucks neglect to check for safety, it can lead to a major accident. In addition, some drivers speed too much in their haste to finish their work quickly, causing serious accidents.
By implementing safety education, drivers can learn that freight vehicles can become lethal weapons and the importance of thorough safety checks. Raising the safety awareness of drivers themselves leads to the prevention of traffic accidents. In particular, introducing the tragedy of truck accidents and providing near-miss education are useful in raising safety awareness.
2. About the contents of safety education
In this section, we will introduce the contents of safety education in four aspects: preventing dangerous driving, preventing drunk driving, thorough self-management, and how to respond in the event of an accident or trouble.
2-1. Preventing dangerous driving
Dangerous driving includes "tailgating" the vehicle in front, "speeding" not following the legal speed limit, and "distracted driving" while driving. In particular, trucks traveling with cargo cannot turn quickly enough to avoid sudden danger, and may lose control of the vehicle and lead to an accident. Safety education points out such dangers and provides education to prevent dangerous driving.
2-2. Preventing drunk driving
When you consume alcohol, your information processing ability, attention, and judgment are reduced compared to when you are not drinking. This makes it difficult for drivers to make sound decisions quickly, and they react slowly even when they notice danger. In safety training, drivers are also taught about the time it takes to be able to make sound decisions after drinking alcohol. By teaching drivers about the dangers of drunk driving, we aim to eradicate drunk driving.
2-3. Thorough self-management
Freight truck accidents are often caused by poor health. Therefore, in safety training, drivers can learn about the importance of managing their health and how to do so. It is important to pay attention to your diet and sleep on a daily basis to stay healthy, and to avoid accumulating fatigue from daily work and becoming ill. In safety training, drivers are educated to prevent accidents caused by poor health as much as possible.
2-4. How to respond in the event of an accident or trouble
In the unlikely event of an accident or trouble, drivers are required to take appropriate action quickly. In safety training, drivers are taught how to wait without obstructing traffic and how to spend their time while waiting. By ensuring their own safety and preventing traffic obstructions as much as possible, it will be possible to prevent secondary accidents from occurring.
3. Company efforts are also necessary
Safety education requires not only the efforts of the driver, but also active efforts from the company. For example, overwork of drivers due to long working hours is not only a problem for the driver but also for the company. Therefore, safety education needs to be received not only by the driver but also by the company. If there is a shortage of drivers, the driver's work will inevitably be burdened. The company is required to take measures to ensure that the driver's schedule is not overcrowded, such as by hiring new people.
Consider dispatch drivers who have received safety education
Safety education is essential to raise safety awareness throughout the company, but doing it in-house is costly. At TransACT Group, we not only provide safety education for drivers, but we can also introduce highly qualified and excellent human resources. If you are looking for a driver, why not consider a dispatch driver who has received thorough safety education?
【 TransACT Group 】
■How much is the annual income of executive drivers?
Taxi drivers and executive drivers are the same when it comes to the job of "carrying people to their destinations." However, in reality, there are differences in terms of salary and working style. However, not many people understand exactly the difference between a taxi driver and an executive driver. So, in this article, I'll take a closer look at the salaries of executive drivers and the differences in work with taxi drivers.
1. Average salary of executive drivers
The salary of executive drivers varies considerably depending on the type of contract, such as full-time employees, contract employees, and dispatched company staff who are directly hired by the company. However, it is generally said that the average monthly salary of executive drivers is about 400,000 yen, and the annual income is about 5 million yen. This monthly and annual salary tends to be higher than the average taxi driver.
2. Why is your salary good?
There is no difference between taxi drivers and executive drivers in the business of driving with people in the car, so it is common that higher driving skills are required than ordinary drivers. However, unlike ordinary taxi drivers, executive drivers are literally the people who are the target of getting into the car, such as the president and executives. Of course, taxi drivers will need to be considerate of the passengers they carry. However, executive drivers are required to have the skills to be more attentive so as not to make the president or executives feel uncomfortable or stressful. In addition, it is necessary to have sociability that enables smooth conversations such as chats. However, it is also important to provide a space where the president and officers can relax without having more conversation than required. In addition, executive drivers are required to have a firm mouth that never tells what they see or hear in the car.
3. Differences between executive drivers and taxi drivers
The biggest difference between an executive driver and a taxi driver is the work style. Since taxi drivers are dealing with ordinary customers, they work shifts and may go to work early in the morning or late at night, and on weekends and holidays. On the other hand, executive drivers have the job of carrying the president and executives of the company. Therefore, you may have to drive when you go out for golf entertainment on holidays. However, basically, it is a job that is often closed on weekends and holidays when the company is not in operation. There are also differences in how you work normally. The more customers a taxi driver has, the higher the sales will be, so most of the taxi drivers drive, such as carrying customers or running through the city during working hours. However, in the case of an executive driver, the actual driver is only when the president or officer in charge moves. Depending on the day, most of your working hours may be waiting hours. However, waiting time does not mean that you can do whatever you want during that time.
Officer drivers and taxi drivers have different work contents and annual incomes!
Officer drivers and taxi drivers are characterized by different working styles as well as different clients. Therefore, the aptitude required for work differs, and the income also differs accordingly. Which job you choose will depend on whether you have a work style that suits your lifestyle. It is also important to determine which direction your skills and personality are suitable for.
【 TransACT Group 】
■Introducing according to the situation from telephone response to reception
In the work of a secretary, you have the opportunity to do various tasks on behalf of your boss, and you also have external relationships. The secretary is, so to speak, the face of the company. In order to behave in a manner that is not embarrassing as a position that carries the image of the company, it is necessary to acquire appropriate business etiquette. This time, I will explain the business etiquette required of a secretary by dividing it into scenes.
1. Necessary business manners
In my job as a secretary, there are many situations where I do various tasks on behalf of my superior. In other words, you are in a position that bears a heavy responsibility, and you are required to have appropriate business etiquette. From here, I will explain the business etiquette required of a secretary according to common situations.
1-1. Telephone response
The telephone is directly linked to the image of the company, and the other party is required to respond without rudeness. First of all, when you receive a call, it is basic to answer within 3 calls. Following the greeting, give the company name and the name of the department to which you belong, and confirm the company name and name of the other party. The timing to switch from "Good morning" to "Thank you for calling" is around 11:00 am. If it is difficult to hear the other party's voice, try to avoid direct expressions by saying something like "It seems that the phone is a little far away".
As a secretary, you also need to be careful not to use the wrong wording. It is also important not to give your boss's schedule or personal information without your boss's permission. If your boss is absent, answer "visiting or on a business trip" and check if there is a call back.
1-2. Hospitality
Hospitality is used to mean adding special hospitality to general customer service, and secretaries are often required to do this. You must be aware that hospitality influences your external impression. It is important to use the terms of hospitality flexibly according to the person to whom you are dealing, and you need to have some experience before you can do it naturally. In order not to make the other person feel uncomfortable, it is important to avoid straight expressions when asking for something and add cushion words such as "Excuse me".
There are also some rules for how to call a company name and job title. Do not confuse "our company" used for your company with "your company" used for the other company. When introducing a person from your company to someone outside the company, the correct answer is to abandon your surname, even if you are your boss. Also, even if you are an outsider, the title itself is originally a honorific title, so if you call it "manager", it will be a double honorific. In addition, let's work with a spirit of thoroughness in all responses, such as slowly knocking on the door three times.
1-3. Cancel
If you deal with it on a daily basis, sometimes you may not be able to meet the will of the other party, but the secretary's qualifications are also questioned in how to refuse. It is the most annoying for the other party to postpone the reply and then decline, so it is important to forecast the schedule early and decline early if you find it difficult to adjust. In addition, it is good manners to communicate the refusal by telephone. Emails are one-sided and can give a cold impression. Based on two-way communication over the phone, do your best to convey the reason and apology.
1-4. Chat
The secretary has the opportunity to chat with the other party during travel time, but there is also etiquette there. Sometimes it is necessary to create a relaxing atmosphere with private topics. In addition, the secretary's basic stance is to speak honestly to any person. Answer any questions honestly, assuming you don't touch confidentiality. When you accompany your boss, you also need to have a good sense of how and how your boss is feeling and choosing the right topic. If you have the opportunity to interact with a large number of people at a business party, the secretary should take the position of carrying the company on his back and talk about topics that will lead to the promotion of the company.
Let's use flexible manners
Mastering business etiquette is a condition that must be cleared at least as a secretary. Furthermore, since it is a job to interact with people from various positions inside and outside the company, it is also required to have the ability to apply proper etiquette according to the person. However, it is a prerequisite to treat any person fairly. Don't forget to be humble as a secretary, and use your manners flexibly.
【 TransACT Group 】
■One of the secretarial work? ! Grooming points to check
The secretary not only supports the executives of the company, but also has a very important role to influence the image of the company. Temporary employees are attracting attention as one of the forms of employment. Therefore, we have summarized the grooming points that you should check when hiring a secretary dispatch.
■ Checkpoint ① Is there a feeling of cleanliness?
It is said that the first impression has a big impact on what kind of person you meet for the first time, but the interview test is no exception. In particular, when hiring as a secretary, it has a great influence on the image of the company, so it is essential to check the appearance of the applicant when taking charge of the interview test. First of all, it is important to check if there is a feeling of cleanliness. Of course, your clothes should be clean, but check that your cuffs and collar are clean. Of course, you can't miss the fact that the shoes are in good condition. Also, I'm worried about my mouth. After all, it can be said that a person who has good tooth care is desirable. If you're a man, check that your beard isn't growing. Some people wear perfumes and colognes, but it's also important that the odor isn't too tight.
■ Checkpoint ② Isn't the clothes and makeup gorgeous?
The clothes for the employment examination depend on the type of business, but it is common to wear a suit. Especially for those who want to be hired as a secretary, it is also a checkpoint whether they will come in a suit. Of course, you can't get a suit with a strange color or pattern. Also, make-up is not good if it is too flashy, but no make-up is also not desirable. Also check if you have a natural make-up. The impression you get from your hairstyle is also important. There are many women with long hair, but the point is that they are organized so that they do not have to brush their hair after bowing. I like people who also have hair color and nails. Also, for men, it is ideal to have a hairstyle that feels refreshing.
■ Checkpoint ③ Can you act by reading the air in consideration of harmony with the surroundings?
The work of a secretary is very diverse, such as managing the schedule of officers and writing documents. It is also important to always be a supporter. You also need to determine if you can maintain confidentiality. Of course, it is also a secretary's qualification to be able to act by reading the atmosphere of the place while considering harmony with the surroundings. To that end, it is important to choose a person with a bright and refreshing impression. Of course, you also need the skills to look ahead and get the job done. However, don't bring your thoughts to the fore, and make sure that you follow the ideas of the supporting officers.
【 TransACT Group 】
■What is the difference between dispatching a driver and hire?
If you are an executive of a large company, you often have a dedicated driver, but if you do not use it frequently enough to have it dedicated, your choice will be either a hire or a dispatched driver. Introducing the difference between a dispatched driver and a hire.
■ What is a dispatched driver?
A dispatched driver is an excellent professional driver dispatched from a taxi company or a temporary staffing agency, and drives and manages vehicles owned by customers. Depending on the dispatching agency, specialized staff may even manage the operation according to the customer's schedule, so there is no need to worry about troublesome vehicle arrangements. You are free to choose between short-term and long-term employment, as you can use it when and as much as you need. In the unlikely event of an accident, the dispatching company will take care of insurance and accident handling. Compared to hiring a driver exclusively, there is no financial burden such as salary, overtime pay, retirement allowance, and time burden to educate the appearance and attitude, leading to cost reduction.
■ What is a hire?
Hire is an individual transportation system that uses luxury cars owned by taxi companies and provides higher quality services than ordinary taxis. It features a service specialized for VIP transportation, and you can get comfortable travel time for various purposes. The use of hire is a complete reservation system, and there are facilities that can only be entered by hire, so it is a vehicle that is often used especially in prestigious situations. The driver who drives the hire can only be a high-quality driver who has deep experience and solid driving skills in the taxi company and has no problem in dealing with executives. Basically, it is used for a short period of time, but some taxi companies offer a service that allows the driver and vehicle to be fixed and used.
■ Summary of differences between dispatched drivers and hire
The biggest difference between a dispatched driver and a hire is whether the vehicle you use is yours or a taxi company. If you are a dispatched driver, you can handle it if you have a feeling for the car you are riding or if you want to use a large vehicle because of work. Hire will be less burdensome and troublesome in the sense that you do not have to manage the vehicle. Both of them do not require salary burden or labor management, but the dispatched driver can take care of the operation management, so there is no need to adjust the schedule or arrange the vehicle. Both hire and dispatched drivers are educated at a level that allows VIP support, but dispatched drivers are often hired by people with hire experience and are more likely to receive higher quality services.
【 TransACT Group 】
