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■The mindset of a capable secretary! A thorough explanation of the necessary skills and aptitude!
Some people who are thinking about working as a secretary in the future may want to know the skills and mindset required for a secretary. If you are going to become a secretary, you want to be a capable secretary who can be relied upon by your boss. In this article, we will introduce the skills and mindset required for a secretary, and what kind of person is suitable for the job.
1. Skills required for a secretary
What kind of skills are required for a secretary?
The first is advanced business etiquette. Even ordinary working people need to learn business etiquette, but secretaries need to learn a level of business etiquette that can serve as an example for all working people.
The second is basic business skills. Administrative skills used in creating documents are also necessary, and communication skills are also important.
The third is judgment and the ability to act. In the business world, unexpected situations are bound to occur. In such cases, it is not always possible to ask your boss for a decision. You need the ability to make appropriate decisions and act on your own.
The fourth is the ability to gather information. If you can research information that your boss will need for his or her work in advance, it will be useful. Also, if you have a dinner with a client, you need the ability to gather information, such as casually finding out the other person's preferences.
The fifth is a rich humanity and attentiveness. Since secretaries may contact clients on behalf of their boss, if the secretary leaves a bad impression, the boss will also leave a bad impression. Being considerate and attentive to the other party is an important skill in becoming a secretary.
2. What kind of person is suitable to be a secretary?
What kind of person is suitable to be a secretary? The most important element is that they are considerate. This is because secretaries need to think for themselves and take the initiative to help their boss, not just follow specific instructions. Next, secretaries often manage their boss's schedules, so it is desirable for them to be meticulous. It would be even better if you were not only meticulous, but also flexible enough to deal with sudden schedule changes.
Also, people who can play a supporting role behind the scenes are also suitable for secretaries. They are the type of people who enjoy supporting others from behind the scenes rather than being in the spotlight themselves. In addition, people who can have a broad perspective on the people around them also have the potential to be secretaries. They need to be able to think not about what they would do themselves, but about what they would do if they were in the boss's position.
3. The mindset and attitude to become a good secretary
What are the mindsets and attitudes to become a good secretary?
The first is to strictly maintain confidentiality. When working as a secretary, you will often have opportunities to come into contact with your boss' private life and confidential company information. You cannot become a secretary unless you can maintain confidentiality.
The second is to acquire proper manners. If a secretary has poor business manners, it will bring shame on your boss.
The third is to be considerate. You need to be able to think about what you can do and put it into action, not just what your boss tells you to do. Also, being considerate not only to your boss but also to your business partners will leave a good impression.
The fourth is to have strong administrative skills. People who hire secretaries are generally busy people, so the more administrative skills they have, the better.
The fifth is not to exceed your authority. Even if you are a secretary, you should not exceed your authority. Even when thinking about what you can do on your boss's behalf, you need to know the extent of what you are allowed to do. And be sure to strictly follow the rules.
The sixth is not to get involved in gossip. If you reveal private information about your boss, the relationship of trust will be destroyed. You need to be completely refusing to answer questions about your boss.
The seventh is to be prepared to support your boss. If you are treated as politely as your boss, you may feel like you have become a higher-ranking person. However, it is important to remember that you are in a position to support your boss and to remain humble.
Learn the basics and skills to become a great secretary!
Find out what kind of person is suited to be a secretary, and if many of the above apply to you, why not try to become one? Of course, even if you don't fit all of them, you can still aim to become a secretary if you acquire the skills from now on. Transact is currently recruiting secretaries with good benefits. Please check it out.
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